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SunTec Xelerate
®
– The Game Changer
https://www.youtube.com/watch?v=bASQV6X7_yc SunTec Xelerate is an award-winning, cloud-native and micro-services-based platform that helps organizations own the customer experience by setting up a system-of-engagement with enhanced product management capabilities, enterprise pricing, revenue management and partner ecosystem management.It functions as a customer-centric, business middle layer that orchestrates the internal
technology landscape to enable effective transformation from a product-based to an agile,
customer-first organization.SunTec Xelerate helps organizations create and bundle products, adopt relationship-based pricing
strategies, plug revenue leakage, create and configure specific deals, offer partner products,
as well as track the revenue and profitability of all products across the enterprise value
chain.
SunTec Xelerate
– Features
APIs and Extension
The data-independent design ensures that the SunTec Xelerate APIs provide flexibility and extensibility and can be used for any context. Backward compatibility is ensured during upgrades with the APIs provided
Micro-services Architecture
Scalability is possible both horizontally and vertically with the micro-services architecture, and cloud
deployment is made even easier
SunTec Xelerate Business Management Console
SunTec Xelerate Business Management Console (XBMC) encapsulates all the technical components inside,
allowing customers to wire and connect processes using the services provided
Cloud Enablement
Elastic scalability is achieved using the micro-service architecture, with all the security aspects
covered for Cloud deployment. The platform is flexible and supports multiple cloud providers
Continuous Integration and Deployment
Continuous Integration and Deployment enables faster releases with comprehensive automation of
testing as part of the release process
Polyglot Data Persistence
The database is just a store and depending on the business need, multiple types of databases can be
used for storage, thereby allowing better horizontal scalability
Own the Customer Experience
As a digital enterprise, your top priority is to make your customers’ life easier and their experience seamless and enjoyable. The needs of your customers must be at the heart of your digital transformation plans. SunTec Xelerate provides a unified layer for product innovation and end-to-end product lifecycle management. This allows organizations to quickly add four enterprise capabilities that are critical to owning the customer experience.
Product Management Capabilities
Create unlimited personalized products from your repository of offerings which can also be bundled
with your partner offerings
Customer Data Management
Single view of the customer across products, geographies and channels
Partner Ecosystem Management
On-board and manage partners at multiple levels to create the right service bundles for your
customers
Pricing Management
Manage pricing, profitability, promote sustainability and meet business challenges with ease
Accelerate your Digital Transformation Journey
SunTec Xelerate poses no risk for organizations who want to accelerate their digital transformation journey, without having to replace their functionally stable legacy core systems.SunTec Xelerate simplifies the process by hollowing out customer engagement functions from the core system and managing it as a horizontal cross-enterprise layer. The enhanced product innovation capabilities of the platform coupled with sophisticated customer data management functions and partner ecosystem management enable organizations to effectively realize their revenues across the enterprise value chain.With this approach, organizations can quickly adopt new technologies, add more functionality and
capabilities, offer customized products and enhance the customer experience. The goal is to
transition from a product-based to an agile, customer-first organization.
How does SunTec Xelerate help Organizations?
SunTec Xelerate helps organizations to independently realize their digital transformation aspirations notwithstanding the state of their legacy systems. It provides them with the agility and flexibility required to make their Digital Transformation plans a success. It even allows them to bring together different facets of technology and create new customer experiences.
No Core Replacement
- Leverage your existing robust infrastructure
- Achieve progressive transformation
- Approach the goal by hollowing out the core
Minimize Risk
- Data-driven, agile transformation
- Utilize planned risk mitigation and governance frameworks
- Deploy micro-services based scalable architecture
Manage Complexity
- Implement using our highly flexible and unified cross-product middle layer
- Allow end-to-end management of products, offers and revenue
High Agility
- Quickly move to a state-of-the-art application landscape
- Adopt new technologies, add more functionality and capabilities
Customer Centricity
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Enable organizations to own the customer experience
- Create a Segment of One using our highly contextualized products and offers
Real-time Benefits
- Manage products, deals, offers and bundles with analytics-driven insights engine
- Launch innovative products and offers quickly
SunTec Xelerate Products
We offer the flexibility for you to combine components of SunTec Xelerate to create specific solutions for digital transformation, revenue management, customer experience orchestration and partner ecosystem management.
Enterprise Product Management
Put the customer at the heart of your enterprise and enable right selling through SunTec Xelerate Enterprise
Product Management. Combined with an end-to-end life cycle management this master catalog
enables managing of personalized products, including both internal as well as external partner products, and helps in setting up a single source of truth for all products and services.
Dynamic Offer Management
Enrich your customer engagement through highly personalized, contextual offers with SunTec Xelerate Offer
Management. It helps organizations grow customer relationships with a highly configurable offer
management capability that enables customer choice, enhances customer relationships, reduces
time and cost to market and propels growth through up-sell and cross-sell capabilities.
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Deal Management
Mitigate risk and reduce revenue leakage by automating the end-to-end deal process across
products, businesses and geographies while ensuring price transparency and compliance with policy
using SunTec Xelerate Deal Management. It helps manage the sales process right from the construction of
the proposal through to the negotiation and closure of the deal.
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Relationship-based Pricing Management
Bring pricing to the forefront of your customer engagement strategy by creating an enterprise
pricing master for fees, rates and charges. It complements and augments existing core banking
capabilities and enables contextual pricing and fairness, enhances transparency for all stakeholders,
improves governance and enhances revenue.
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Enterprise Billing and Statements Management
Improve the quality of revenue across the enterprise by improving customer transparency and preventing revenue leakage with SunTec Xelerate. It helps build an enterprise capability for multi-product, multi-entity and hierarchical invoicing for all stakeholders with extremely rich billing and invoicing capabilities that helps in automating the billing process comprehensively.
Ecosystem Management and Monetization
Embrace the open economy – adopt new business models and increase revenue sources with SunTec
Xelerate Ecosystem Management and Monetization. Make your organization a true value aggregator
through end-to-end management, monitoring, and monetization capabilities across the partner and
the customer value chain.
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Benefits and Loyalty Management
Improve your share of wallet and engage with customers across product lines with targeted and
differentiated loyalty programs. Organizations can understand and evaluate each relationship,
regardless of the complexity of client and account hierarchies, ensuring faster time to market helping retain existing customers as well as attracting new customers.
Enterprise Indirect Taxation Management
Comply with all indirect tax requirements through an enterprise solution for all aspects of taxation.
SunTec Xelerate provides an out-of-the-box solution designed to de-clutter core systems, extract the
indirect taxation logic and ensure a smooth journey with indirect tax (GST & VAT) compliance.