As tech-savvy organizations are increasingly becoming part of the customer experience cycle, traditional banks will need to think platformification and become curators of customer experience. Forward-thinking banks that will soon collaborate with Fintechs will gain a long-term competitive advantage. Listen as Amit Dua, President and Global Head – Client Facing Group, SunTec, Jo Jagadish, Head of Corporate Products, Services & Innovation, TD, Gordon Little, CEO, FNB Commercial Banking, and Enrico Camerinelli, Senior Analyst, Aite Group, share their thoughts on ecosystem for innovation and value creation.
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